Privacy Policy

Information We Collect

School Account Information

• School name, address, and contact details
• Administrator email and password (encrypted)
• School logo and branding preferences
• Subscription and billing information

Student Information

• Names, admission numbers, and class information
• Academic records, grades, and attendance
• Parent/guardian contact information
• Student photos (optional)
• Health and demographic information (optional)

Teacher Information

• Names and email addresses
• Login credentials (encrypted)
• Role and permission settings

Parent/Guardian Information

• Names, email addresses, and phone numbers
• Login credentials (encrypted)
• Fee payment history and transaction records
• Bank transfer receipts (if applicable)

Payment Information

• Payment transaction details (processed securely by Paystack)
• We DO NOT store credit card numbers or CVV codes
• Payment receipts and transaction references

Automatically Collected Information

• IP addresses and device information
• Browser type and operating system
• Usage data and analytics
• Login timestamps and activity logs

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our school management services
• To process student records, grades, and report cards
• To enable attendance tracking and performance analytics
• To facilitate parent-teacher-school communication
• To process fee payments and generate receipts
• To send important notifications and updates
• To provide customer support and respond to inquiries
• To improve our platform and develop new features
• To detect and prevent fraud or security issues
• To comply with legal obligations

Data Security

We implement industry-leading security measures to protect your information:

• 256-bit SSL Encryption: All data transmitted is encrypted using bank-level security
• Google Cloud Infrastructure: Data stored on secure, GDPR-compliant Google Cloud servers
• Daily Automated Backups: Your data is backed up daily to prevent loss
• Password Protection: All passwords are hashed using bcrypt encryption
• PCI-DSS Compliance: Payment processing meets international security standards
• Access Controls: Role-based permissions limit data access
• Regular Security Audits: We continuously monitor and improve our security
• 99.9% Uptime Guarantee: Reliable service with minimal downtime

While we use reasonable efforts to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

With Service Providers

• Paystack: For secure payment processing (PCI-DSS compliant)
• Google Cloud: For data hosting and infrastructure
• These providers are bound by confidentiality agreements and use your data only for specified purposes

With Your Consent

We may share information with third parties if you give us explicit consent to do so.

For Legal Reasons

We may disclose information if required by law, court order, or to protect our legal rights, prevent fraud, or protect the safety of our users.